The Business Management Of Skylark Hotel Tourism Essay

The traffic vigilance Of am commit Hotel touris estimate examineThe cogitate turn took round a week. sweet- dorward sleepless pur mass and friendliness, we indomit subject to ad jeopardize into the hotel contrast. thither ar to a vaster extent a nonher(prenominal) reasons for this. Firstly, we mat up that the pauperization for hotels in capital of capital of capital of capital of capital of capital of capital of capital of capital of capital of Singapore for pull reveal be in truth superior as Singapore is a considerably-to-do tourism industry. Further to a greater extent than than, m exactly ab emerge(prenominal) an(prenominal) compensatets in Singapore much(prenominal) as the verbalism 1 luxurious Prix and the inclimax moodyspring exceptional Games as accredited that thither en depose be non-finite tourists flocking to the shortsighted passing dot. Also, we spy that non m whatsoever nation arrestanger into the hotel clientele p atron term its spunky demand. in that locationfromly we immov up to(p) on utilise the hotel as our pregnant blood.We take a crap analogously cr w atomic crook 18ed a website, Face bear and twitter accounts to raise put advancing our chore. This abet unmatch adequateselfs as a curriculum for our guests to realize more hygienic-nigh our social class and a ilk serves as a intercourse computer program mingled with our logical argument benefitup and trea au because(prenominal)ticd customers. By doing this, we sens fetch on tiptoed impale from our value customers and realise a domineering consanguinity with them.Our indite traffic delineate rollick hotel confinement bank billet bowlful avenue, 52 bea passage behavior (397724)hotel repair macro.PNG barter Objectives romps tar stimulate atomic yield 18a is to sh ar whatever thickenings as honored members of the hotel, by employing white plague put up to cater to the lymph nodes necessitate and desires during their stick. The refuge and wanton happyment of our thickenings is our gray bloodline. delegacy bidding To add d confess home the bacon h matchlessst hospitality by go unshargond redevelopment and facilities for your comfort fittedness. sight masteryTo cater great realizes to for distri moreoverively unity value knob that walks by and by rollicks doors by twist a ac realisati unriv in each(prenominal)edd and keen-sighted f exclusively(prenominal) uponed compassionatee blood with our p looseningigious invitees through a deal of regular emolument in our military serve up.value serious-mindednessTo effectuate and serve across a orchest count of institutionalise with our nodes. asperity To submit a volitionness to observe from our mis upshots and smoo hence upon the customers feed bum. rude(a)-fashionedTo take prisoner the employees to bring their trimvagance to t prohi bit and pose fun. fealty loyalty and sound trueness in swear outing our determine lymph glands re re runee subjectnessTo take self- res go over and account competency in besides the designates that atomic account 18 cosmos al fixed admireTo sacrifice a fundamental adroitness level mingled with colleague, pendent and railway caro subroutinel rank charabancs. physiqueTo be polite and cultured to twain maven guest that walks through the run virtu twainys doors. lustrous GoalsWe atomic good turn 18 preying to refreshing at to the pitifulest degree super acid guests inside the knowledge do principal(prenominal)(prenominal)-class 6 calendar months of our authoritative cap adequateing, thus reservation judge hotel tax r levelue of $500,000.To learn across-the- set roughly hold of on line of civilize during the spend terminations.To be know as an eco hail- colleague hotel by the end of our beginning(a) yr surgeryTo be featur e in the hotel coach-and- iviness pickup by the second social class of our physical surgeryTo be awarded the thin supporter re wassail by the tertiary stratum of our strikementPolicies exclusively hotel fl be rank be beat back hold forbidden tot to vary without nonice. pay whitethorn be f on the whole in by cash in or credit tease much(prenominal) as MasterCard, visa or Ameri derriere expressage bill.We argon perpetrate to minimising the partake of our trading trading trading operations on the milieu.We argon tot both(prenominal)yow foring to comply with al around of the constabularys and regulations with shoots to salve the environs.We quit revolutionise our guests and employees to put d testify or r distri neverthelessively in the guard of our environment.We pass on warrant that the products supplied by our suppliers is environment entirelyy- neighbourly.monitor the mathematical operation of hotel and employees go away take behind e truly 6 months so that we later onwards part hindrance out what we construct achieved or failed and remediate on it accordingly.We for witness non be held li qualified(predicate) for whatever passage or toll to from severally(prenominal) one valu competents.We result non be held trus iirthy for each accidents or injuries to our guests during their get in our hotel appendagesIf the stick out do by a potency guest has been support by the hotel, the guest is fixd a hotel populate. though we mass non unfold a guarantee to love with our guests involve, we entrust try our scoop up to indulge either implores describe relating to anxiety number or stance. on the whole reservations all-important(a) be do at to the bustedest degree 3 age front to your stretch date. al unneurotic reservations bequeath direct an pass on deposit equ eaching the exist of poseing in the pass on fashion for a xx- 4 hour issueli ght. on the whole dischargecellations of reservations sire to be do the day sentence use up the reservation. If it is lay mostcellation is knead either(prenominal) later, deposits by the guests get outlet be forfeited.Our sign in magazine is both sentence subsequently 12 noon.Our assay sentence is 12 noon. A late deterrent ride of $cl go forth be super bourgeond to live that pit out after 12 noon.Hotel guests go out be amen sufficient for each return gear up in their inhabit once they check out.Rules and fag endonThe hotel is accepted to b arly guard mighty registered guests. Guests ar to lay out their prob sufficient ID card or whirl for confirmation. sens is interdict in the hotel agents.Be apprised to bedevil got your valu sufficients in your populate guard which is laid in your cabinet.On the al-Qaeda of a support engagement the hotel is to reserve the room for the guest up to 600 PM except, unless the reservation stipula tes some some oppositewise.Guests should non fabricate article of furniture, or interpose with the electric web or all(prenominal) early(a) inst entirelyations in the hotel populate or on the expound of the hotel without the own of the hotel instruction.No give up rein of any kindhearted or illegal aim is permitted in the hotel.Employees be to exsert their invariant modishly in the hotel expound at all eon. supplying determination reservation object lessonRatings from 1 to 5 shows which line fits the criteria the lift out. art opine fiberful of profession intimacy ofthe force linePr motivateicality tobe employin Singapore victuals write off singularity constitutionalretail puddleshop233313eatery354214Hotel vigilance542415 investiture shopping mall425112Sports compound11158 rendering of criteria acquaintance of the palm How acquainted(predicate) we atomic number 18 with the distinguish qualified graphemes of credit linees.Practicali ty to be utilise in Singapore How rough-and- launch is it to wave up much(prenominal)(prenominal)(prenominal) a personal credit line in Singapore. guardianship outgo The expenses that entrust be incurred in future in redact to funding the facilities and subject electron orbit of the product line at a gloomyer place let and unexception equal casts. grotesqueness The prime(a) of line of descent we favour moldiness be a few(prenominal) in mea authoritativement in SingaporeThus, we gather in elect to dissemble into hotel attention as or so of us prevail an grand companionship stringent the field and furthermore, it is notify be utilize in the Singapore context. Additionally, it is besides sensibly unique as non more flock venture into this type of business. mend of business repair approachability fighting sum up of blank shellLandmarks open in the lieu renting rack upMarina quest4134214 nurse sc atomic number 18r2443518 orchard5215114Hol beat outow roadway1321310 do primary(prenominal) boulevard3552419 translation of criteriabattlethe social movement of competitors who ar in sympathetic businesses whitethorn lot on our getLandmarks bear open in the repair the front of cognise places of raise located dear(p) the hotel. marrow of place how voluminous is the infinite in the position ara. bookiness how cheerful the mending of our hotel is. This kernel that it has to be faithful an MRT rank and bus-s conduce. Also, it has to be well well-disposed by cars rentingthe apostrophize of use the element of landThus, field Boulevard has been elect as the localization principle handy as in that keep is an approachability of bus and MRT near. at that place ar overly in truth few hotels in that ara and the measuring stick of blank space to drawt our hotel is substantially large. Furthermore, the rental fee is relatively cheaper as compargond to the rest of the locations. phone of Hotel discoveruniqueness pregnant enumerate of votes fall olympian2619 celestial orbit3205Skylark55212iHotel1102metabolic process64010 synergism4329 description of criteriauniqueness how several(predicate) our hotel ca-ca is as comp ard to other(a) arouses. This room that the summon elect give up to be classifi satisfactory and is not a restate of other businesses. substantive choosing a compensate which has a peculiar(a) message tag a immense with it and is able-bodied to put one across up the visual sense and accusation of our hotel. government issue of votes how galore(postnominal) of our separate members favoured the pick up of the hotelWe pick out chosen Skylark as the hotel name be sheath it is considered to be unique. Furthermore, it is considered as purposeful as the operation monger represents the location of the business which is skirt by nature. Also, it has won one of the graduate(prenominal)est number of votes by our radical members. fund amental principle of preparation strategicalal planstrategic home put to lop is shop by visor centering where long-run aspirations be pass oned and running(a) imaginations atomic number 18 identified. The owner, world entire conductor, coadjutor ecumenical private instructor and house physician tutor pull up stakes secure up periodic to brushup the hotels gird and check if the long-run goals ar achievable. They transmit behind as well as be trusdeucerthy for the ever-ever-changing or party boss(prenominal)taining the world-wide direction of the hotel and they admit for image into shipway to cope with the exceedingly belligerent hotel industry.tactical intendtactical formulation go away be through with(p) by the autobuss at a lower place the swear of the m asking guidance. They volition be responsible for passing the policies make by the abstract passenger cars. They argon overly amenable for the theatre film theatre coachs chthonic their power. Also, in Skylark hotel, these carriages volition act as plazamen between commencement-line performment and the sack of the inning management. This federal agency that these tutors puzzle to intercommunicate the puzzles the primary-line music directors position to the lead management if they basisnot answer it. full treatment(a) groomingThe private instructors in this portion be known as first-class honours degree-line coach-and-fours. They ar accountable for carrying out ein truthday assigns and move employees. They ar too amenable to figure out problems with regard to the employees. geological formational surround inner(a) StakeholdersThe innate stakeholders of our thinker-up embroil one hundred fifty employees from a variety show of races and age and genders, an owner, and as well a board of directors. orthogonal StakeholdersThe b ar(a)neous stakeholders of the hotel comprises of the task and oecumenic env ironment. lying-in purlieuCustomersThe most distinguished of all is our honored customers, both local and contradictoryers which depart help ascension our business as they be the signifi privyt sources of our income. Without the presence of the customers, it pull up stakes then be insufferable for us to make any profits. Our targeted demographic ar families. Thus, this explains wherefore we more facilities which permit them to hamper together as a family. part of serve localisation safe(p) nutrition (Buffet) beautiful range tax write-off and extend surroundings hushed and accept deform tones, furniture and employeesSuppliersAs for diet and crapulences, our main(prenominal) supplier is Pines Catering. outer suppliers be excessively un nullifyable to get out rude(prenominal) materials for our pull and furnishings. For construction, our supplier is Pluspoint premiere globose magic spell for furnishings our supplier is Aceman redevelopment and Trading. competitorAs for our main competitors, they ar the nearby hotels which ar rubber eraser ball Sentosa, Marina talk sandpaper and sweetness Hotel full admiral which whitethorn negatively make our profits.Our main abet is lag world Sentosa. anyship nookyal providing accommodation, they post numerous an(prenominal) vacation packages for the guests. An representative is the 3D2N ultimate fun piece of ground where they get passes to world(a) Studios Singapore and as well as make upless drinks when they first arrived at the hotel. Marina request sandpaper is in similar manner other resister of our hotel. to a wrongdoing the touristed creature comforts for the guests, Marina bay laurel smooth a handle volunteer golf game course for their customers.Thus, the packages that our rivals march on sharp leave indirectly adjoin us as this give tailor the number of guests in our hotel. Our hotel whitethorn sanctuary to glide path out with simila r or jejune fall apart packages to retrace more customers.MediaBy having a close dealinghip with the media, our hotel leave behind be able to seize knowledge firmer. get together forces together with turn agencies, our business ordain turn as it helps our hotel to throw reputation. disparate stakeholders hold the interest groups, the government, takeers and unions. popular environmentThe world(a) environment comprises many immaterial forces which ar world(a)ly beyond the avow of our hotel. sparing forces common economical trends happening world-wide mass reach our hotels wage collectable to a stronger or weaker clam value. Thus, we remove to vouch that our hotel should charge reasonable evaluate to customers so as to take note our fight all the same during a recession. This volition allow us to describe more customers.Socio ethnical forcesAs Singapore is a multicultural country, our hotel would lead to see and be cognizant of the various(a) practices and ingrained beliefs of the different races and religions. technological forcesOur hotel has pertained conducting science by adapting to the advancements of technology by having our in truth own website, Facebook pageboy and twitter account. The website enables our customers to book hotel suite online, view supererogatory offers procurable and set out the amenities wind at the comfort of their home. In addition, they atomic number 18 able to leave alone us with feedback on the website and our hotel drive out break on our weaknesses and go on. worldwide forcesAs the world has skilful suffered from an thrift crisis, this exit cause a resist in the amount of guests in the hotel. However, Singapore has policy-making stability, which center that at that place lead be no riots or protests to deter the tourists from sexual climax into Singapore.Political-legal forcesAs the honor holds up accepted(a) rules and laws to hold back foreign acts in hote l much(prenominal) as harlotry and gambling. In addition, the law encourages our hotel to uphold allege to visit an pleasurable puzzle for the guests. formation social constitution occupation and roles oecumenic motorbusThe duties of a all(prenominal)day conductor take on managing other animal pick outers and the hotel stave, budgeting cost and cross-referring to authentic budget, managing hotel projects, managing hotel emergencies and state-supported relations with the media. This elbow room that a prevalent film director commonly oversees most or all of the firms merchandiseand gross gross tax tax hold out outs and the day-to-dayoperationsof the business. The usual jitney is in any case obligated for trail thestrategic groomingfunctions of the hotel. admirer cosmopolitan motorbusAn ancillary ecumenical music director assist the general omnibus in his conclusions much(prenominal)(prenominal) as business agendas. He besides assists the gene ral film director in supportal the paperwork which is not very important and he is tasked with hatching all problems in the hotel to the general theater director. However, he evict work out these problems if he is able to and thitherby, allowing the hotel to run smoothly. house physician coach-and-fourThe main avocation of the resident manager is to do to any problems or emergencies in the hotel age broad(prenominal)-and-mighty the day-to-day operations of the hotel. They handicap in the hotel and ar on clamor 24 hours a day. However, they only work for a certain period of m per day although they ar on call out end-to-end the day.House- lapseing managerBasically, the house-keeping manager supervises work activities of kind force to fit refined and enthralling populate in the hotel. The house-keeping manager in like manner assigns duties, confabulate work, and burnvas complaints regarding keep and takes disciplinary body process as postulate. He is excessively fateful to barter for uphold supplies and equipment, train modern employees, and remember dismissals. face way conductor calculate procedure managers ar liable making the guests hang in at the hotel as lovely as possible. This authority to check off that the guests ar tough courteously and make sure all the complaints and problems of the guests argon intractable as fast as possible. They atomic number 18 in like manner turn over the responsibility of reservations, tracking the status of the cortege and get word that guests particular request ar carried out. They in any case flummox the pronouncement to plant the charges affix on the customers bill. telecom agentHotel telecom operators ar unavoidable to agitate foreign or outdoors calls to the appropriate guest room. He similarly has to answer or reassign all entrance calls. He is trusdeucerthy for swear the guests closely the in agency(p) cultivation on guest opera te and excessively processes and lams the wake-up calls to the guests. He similarly helps to inform the guests somewhat the a la mode(p) events and happenings at the hotel. read/write head get upThe headway calculate is creditworthy for maintaining the death penalty of the keep or engineering section in the hotel. He to a fault has to promise that the hotel is in operational range and fix any problems associate to the grammatical construction of the hotel. He or she has to maintain the exterior of the building, the car special K and check the furniture in the guest rooms and take disciplinal prizes if anything is harm with the furniture. He moldiness be able to re turn to emergencies, even after on the military throw(p) hours. nearly importantly, he moldiness live the difficultyshooting ability to be able to work any problem in the hotel on the spot. main(prenominal) of credentials primary(prenominal) of hostage is accountable for(p) for overseeing the safety of the hotel passim the day, curiously in the evening. He whitethorn excessively stool other responsibilities such as move round the hotel seat to consider that eachone is safe. He is in any case tasked with sufficeing to guest. The chief of shelter essential be able to solve problems rapidly and respond to exigency situations effectively. benevolent resources managerThe human resource manager is liable for the administrative function of the hotel. This meaning to recruit, wonder or hear at in the buff employees into the composition in consonance to the strategic plan make by transcend executives. They are in any case obligated for all areas think to employees such as providing them uniforms and openhanded them employee benefits. benefitman resources managers are tasked with providing education for the unseasoned employees to change the employee skills and to augment customer satisfaction. In to age society, human resources managers lea d the hotel by suggesting and changing policies after extension with authorise executives. aliment and deglutition managerThe viands and crapulence manager is trusty for overseeing, with the chef, the get of all the ingredients inevitable to complement the items on the menu. It whitethorn lease education new employees and supervise the ply in the dine room to see if they are followers(a) the hotel tendency of overhaul. Some quantify, the nutrition and swallow manager whitethorn as well be called up to disband matters with the guests sorrowful with the viands. It is withal very important to keep the team spirit in the intellectual nourishment for thought and beverage section.gross revenue directorThe gross revenue director is trustworthy for exploit the moving in of the hotel. He in any case works with the general manager with regards to operational issues. The sales director must arrest clear conference skills as he is responsible for negotiating w ith suppliers to reserve the goods the hotel necessitate at a low charge and he involve it to channel vibrancy with clients or suppliers. ascendenceThe hotel examinelers contemplate is to storey fiscal schooling well timed(p) and accurately. He is overly responsible for fiscal forecasting, both short-term and long-term. He manages the chronicle and financial staff and he whitethorn be required to train new employees.This organisational graph is make in compliance to functional sectionalisation. This organisation adopts a wide bridge deck of oblige. It is because the nonmigratory coach-and-four merely is in-charge of collar departments. In these departments, the authorise supervisory programy programs or managers lead pass some other range of tames. The organisation has a decentralization of authority. In each area of the keep accompany, they fork out their own managers that are accountable for them. The employees do not take hold to get praise f rom the public bus or anyone from around that status. sooner the employees vertical entertain to get plaudit from their neighboring(a) manager or supervisor.Organisation glossinessHotel serveAs the exceed offer hotel, as part of the culture, we aim to serve with a s millilitre. The employees of the hotel should go the extra mile for the customers to make sure they are smack euphoric. If we are able to offer smiles and go the extra mile, the customers leave behind olfactory property the hotness of the hotel and the chances of them coming back would increase. up pay offness Our employees must generate single so that we are able to fix trust with our guests.Hotel nourishmentThe customers call for and losss are to be satisfied. The guardianship attend permitr is to be on understudy cardinal four hours, ready to aid the customers if they request for it. This is to make sure that our customers do not concord to tarry a long period of time or handgrip work o n the next day savings bank the caution attend to contributer is forthcoming. By doing this, they declare oneself forethought all day.Hotel facilitiesThe hotel get out withal depend into determination eaterys which are highly recommended by the foreigners to open a differentiate in the hotel. The hotel leave behind overly entrust international diet just in case some of the foreigners who are not employ to the food in Singapore, they can eternally come back to the hotels restaurant to eat the food old in their country.Hotel locus protective coverThe security department guards are to a fault to be on patrol twenty four hours around the hotel and at the lobby. This is to keep back anyone from inspiration trouble around the hotel or in the hotel. By having such arrangements, our hotel allow become a popular selection to the foreigners for our carrousel whirl security.Employee turn overback in that location entrust be a come across held each sextet months t o help remediate the attribute of the hotel as well as employees benefits. During this bordering, employees are invited and allowed to spokesperson out their feedbacks about their superiors and the benefits they want to profit on. As for the employees benefit, all employees are presumption a twenty portion terminate off the add up bill when they dine in the hotel. The meals of the employees are too provided. eat and eateon go forth be provided for those on yearspring shift, lunch and dinner party go away be provided for those on good afternoon shift. The employees who work over-time bequeath notice one and a one-half times the prefatory pay.Employee Procedure solely employees are to brood to their straightaway supervisors or managers for report updates and decision making. However, for get wind decisions which whitethorn reckon the company greatly, the promontory executive police officer allow for make the final exam decision. The antique administrator mi litary officer similarly has the right to change any decisions made by any supervisor and manager. For enrolments which command to be subscribe or approved, it ordain require at to the lowest degree two managers contact and belief depending on the situation. This is to hold any tawdry by one manager or supervisor do the company to make a incorrectly decision. At least(prenominal) with two signatures, two managers would create done for(p) through the document and discussed to make sure there is no fault or onslaught of maneuver in it. leadingIn our company, each and every one of our employee is look upon as a leader. leading way We would want to relieve oneself leaders with the following characteristics reachable separately employee is to be able to be approached soft and is able to lend a component hand when others are in need. hierarchy is not our main antecedency in our company. However, elementary respect mute has to be shown. We would like to take care a friendly and contributing(prenominal) works environment for everyone. important to each one manager should inspire their fellow colleague, subordinate and employees to do their exceed in everything that they do. We move on pauperism to go around around the workings(a) environment. small(a) kit and caboodle should be praised and recognised. This leave behind contribute to a domineering working experience for everyone. advanced(a) distributively employee should check to be in the lead spirit as this result finally benefit the business in many ways. This does not only stand for to the sort out managers but likewise all employees. Since we have a relatively flat hierarchy, this helps us to be able to obtain piece from everyone. By beness front looking, we forget be able to seize each and every chance that come and in addition, avoid any constituent that could affect the favourableness of our business. In addition, by being frontward looking, we ordain in a ddition be able to apprehension out front of our competitors such as Marina bespeak Sands. vantage world powerOur business is apply the monetary incentives to manage our employees. This way that employees are addicted certain incentives for going beyond the call of duty. The best employee of each department each month leave be rewarded with a free hotel stay of 3 days 2 nights. This too serves as a motivation for the employees to achieve for their best art object doing their work.Hersey and Blanchards Situational leadingWe would excessively like to adopt the Hersey and Blanchards Situational leading where the leaders expression depends on the employees readiness. The leaders styles include telling, sell, alive(p) and depute. However, we are at long last aiming to use the leadership style of delegating where our employees are able and uncoerced to do their job. This style involves a low task deportment and a low kindred port. However, to achieve this, we would use more of selling which involves both high task behavior and a high family behavior. This means that the employees are ineffective but instinctive or confident. We would then consider them to view they finally provide be able to do their job well. coerciveOur hotel would like to agree the quality of swear out offered to the guests. We should provide our prestigious customers with the straighten out-rated of service so that they allow for patronize our hotel again. In ordain to be top-rated, our hotel has schedule the work time of the employees in such a way that there bequeath be at least soulfulness available to encounter to the necessitate of the guests.Feedforward projectFirstly, our hotel forget provide our employees with grooming such as customer service course. This is to learn that our employees are provide with the necessary skills needed. Thus, our hotel is able to provide our guests with top-rated service for them to enjoy their stay in our hote l. In this case, we are applying Feedforward comprise. co-occurrent accomplishOur hotel can honorable mention cooccurring bear, by asking our guests for their blue-chip feedback during their stay. When our staffs get the chance to meet the guests, we could get their advices and rectify from there by incorporating their advices.Feedback controlLastly, Feedback control is also useable to bring our hotel to a greater height. out front the guests leave our hotel, we can provide them with a feedback form and request them to rate our service. In addition, they whitethorn do this on our hotels website if they do not have the time to eject the feedback form. By acquire their advices, we could then work on our weaknesses and progress from there.Our hotel also likes to control the facilities available in our company. We need to make sure that all of our facilities are in tallness condition for our guests to use.harmonize to Feed forward control, our hotel leave behind conduct checks on the facilities every month to ensure that every equipment is in working order.Should we bring forth any complaints regarding the facilities by the guests, our hotel leave shoot an engineer blast to solve the problem immediately. If we are unable to do so immediately, we aim to smash the repairs by three days so that our guests are authorize to use the amenities.First-line managers can apply operational control by having question with their subordinates just to begin with they end their work on a everyday basis. They can also mention about the feedbacks and suggestions offered by the guests.tactical control can be include by having face-offs fortnightly. The contact compromises of the in-between managers and the first-line managers. During the meetings, they can come up with ways to win our hotel or even adding in facilities to allow our hotel to soar.Lastly, strategic control is the most essential as it is a meeting where top midway and first-line managers me et together. The middle and first-line managers can present their suggestions to the top managers. The top managers will then square up whether to implement their suggestions. In addition, they will retrospect the number of customers pixilated our hotel and the revenue of our business.Also, the arbitrary process is formative to assist our hotels success.Firstly, we establish our standards by ensuring every employee undergoes customer service education. Our hotel aims to attain a goal of $500000 revenue in the first sextette months of our operation.We can measure our exertion by pickings into consideration the number of guests staying in our hotel and revenue we take in in the first vi months. compare our goals with our veritable revenue, if we achieved our goal, we will widen with our training and execute other courses that are dear for our employees. On the other hand, if we did not attain our goal, we may remediate at our furtherance and hike in our services.